Empowering Your Enterprise Through Generative AI with Asana CIO Saket Srivastava
Mar 20, 2024
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Asana CIO Saket Srivastava discusses the potential of Gen AI, the evolving role of CIOs as business leaders, and identifying meaningful AI use cases. The podcast explores Asana's collaborative work management capabilities, the use of AI in digital transformation, and the future impacts of technology on society.
AI's potential in enterprise (overhyped but underexplored)
CIO's evolving role as business strategist and connector
Deep dives
The Role of CIOs in the Modern Business Landscape
CIOs are no longer just technologists; they are now business leaders who connect different functions within a company. The shift in the CIO role involves driving strategies and making connections across various departments like marketing, sales, security, and more. The COVID-19 pandemic highlighted the importance of CIOs in facilitating swift operational changes and adapting to new working environments.
Artificial Intelligence and Asana's Impact on Enterprise Productivity
Asana, a collaborative work management platform, utilizes AI to enhance accountability, predictability, and goal alignment within organizations. By leveraging AI capabilities, Asana acts as both a co-pilot for individual productivity and an air traffic controller for organizational productivity. Asana's innovative approaches with AI extend to creating a collaborative intelligence think tank along with optimizing customer support processes.
Balancing Build vs. Partner Strategies in AI Implementation
When incorporating AI into products, the decision between building in-house solutions and partnering with external vendors hinges on use case specifics. Companies like Asana opt for a hybrid approach, leveraging established AI models from vendors like OpenAI and Anthropics while also building custom solutions. By staying informed on AI advancements and collaborating with industry partners, CIOs can navigate the evolving AI landscape effectively.
On the 37th episode of Enterprise Software Innovators, hosts Evan Reiser (Abnormal Security) and Saam Motamedi (Greylock Partners) talk with Saket Srivastava, CIO of Asana. Asana is a leader in project management platforms, allowing teams to stay organized, communicate effectively, and achieve their project goals efficiently. Asana has more than 130,000 customers in over 200 countries across the globe. In this conversation, Saket reflects on the dynamic role of AI in business, strategic considerations informing technology adoption, and how enterprises can best embrace the digital frontier.
Quick hits from Saket:
On the hype vs. reality of AI: “Gen AI might be overhyped in the shorter term, but in the longer term, it might actually be underhyped. The possibilities with Gen AI are something we are just beginning to understand. We're still scratching the surface, I think this is still the preview that we're seeing.”
On the current role of CIOs: “As CIOs, our work is more about being a business leader, being that business strategist, being that business architect who's able to connect the dots across the company. And it's important that we're able to sort of drive conversations and drive strategy for the company.”
On identifying meaningful AI use cases: “One was this notion again around a copilot for our go to market teams, who need to do research around our prospects and customers. There's a ton of that research and Gen AI is perfect to kind of do that on their behalf. So, Gen AI could create a cheat sheet for them."
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Enterprise Software Innovators is a show where top tech executives share how they innovate at scale. Each episode covers unique insights and stories that will help you succeed as a technology leader. Find more great lessons from tech leaders and enterprise software experts at https://www.enterprisesoftware.blog/
Enterprise Software Innovators is produced by Luke Reiser and Josh Meer.
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