End-of-Life University Ep. 448 Human-Centered Design for End-of-Life and After-Death Care with Isabel Knight
Learn how the concept of human-centered design can improve how we care for people at end of life and also how we operate our businesses.
My guest Isabel Knight is a human-centered designer and end-of-life guide who founded The Death Designer to provide design services for deathcare businesses and non-profits. She is also the president of the National Home Funeral Alliance, which teaches people about community deathcare and how to conduct a funeral from home. She discusses her work as an end-of-life guide, home funerals, and the concept of human-centered design. Learn more at these websites:
This episode includes:
- What the National Home Funeral Alliance provides
- Why home funerals are important
- How funeral homes can help support community deathcare
- What is human-centered design and why it’s important
- The power of simple small changes to make a difference
- Designing products and systems for the needs of the most vulnerable people benefits everyone
- Challenges facing end-of-life care from the perspective of a young person
- The need for a business model for death doulas
- Potential changes coming to the “Funeral Rule” to increase transparency around funeral home prices
Links mentioned in this episode:
- NEW! Additional Live screening and discussion for documentary film The Last Ecstatic Days. Register here.
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