APQC CEO Dr. Carla O'Dell interviewed the quintessential Big Thinker/Big Idea man himself, Dr. Tom Davenport on what the future will be like for knowledge workers.

Tom has written or co-authored 16 bestselling business books and is one of Harvard Business Review’s most frequently published authors.   He has been named one of 10 “Masters of the New Economy” by CIO Magazine and the third leading business-strategy analyst (just behind Peter Drucker and Tom Friedman) by Optimize Magazine. He is also a friend and on APQC’s Board of Directors.