A COO... who needs one?

In short: a chief operating officer (COO) is tasked with overseeing the day-to-day administrative and operational functions of a business. The COO typically reports directly to the chief executive officer (CEO) and is considered to be second in the chain of command.

BUT when do you need a COO in your agency?

Leah Leaves is a fractional COO for agencies, and she helps systematize the business for growth. She works with 7-figure agency owners helping them take their business to the next level.

In the episode, you'll learn:

Who is best suited for a fractional COO;
When to hire someone in this role;
What are the main benefits of a COO

Connect with Leah:

AlderaanEnterprise.com
Aldera Approach Course

I can't wait for you to listen in to our conversation with Leah!

[HELPFUL LINKS]

Onboarding Checklist: Grab our onboarding checklist here.

[ABOUT THIS PODCAST]

Welcome to the Happy Clients Podcast, brought to you by DOT and Company-- the world's best and only team of client account managers for digital marketing agencies. Whether you're a virtual assistant, an agency owner, or a client-facing account manager, we all deal with clients. Lucky for you. client management is what we do best. On the happy client's podcast, we won't shy away from the ups and downs of managing clients in the agency world, but we'll be right there alongside you to learn together and share the real juicy stuff we'll undoubtedly face when it comes to client management. Now, let's dig in, chat CAM life and have some fun along the way.

Cheers, to happy clients!

99. COO, Does Your Agency Need One?