This Week In Digital Trust
#87 Is it time to give up on privacy policies?
Nov 20, 2023
Tessa Loftus, privacy communications expert, joins the podcast to debate the effectiveness of privacy policies. They discuss the lack of reader engagement with privacy policies and the need for clearer communication. The limitations of fair and reasonable privacy laws are explored, highlighting the importance of clear and understandable policies. They advocate for including communication professionals in policy writing and emphasize the need for organizational accountability.
28:09
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Quick takeaways
- The ongoing tension in privacy law reform between empowering consumers and pushing obligations on companies to ensure fair practices has not been fully resolved.
- Privacy policies are ineffective communication tools and should be rewritten in plain language, prioritizing user-friendly language and clear structure.
Deep dives
The tension between privacy law focusing on empowering consumers versus pushing obligations on companies
The podcast discusses the ongoing tension in privacy law reform between focusing on empowering consumers by providing them with the right information for making choices versus pushing obligations on companies to ensure fair and reasonable practices. The Privacy Act report tries to address both approaches by moving away from consent towards fair and reasonable practices, but it hasn't fully resolved the tension.
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