This is a portion of my review and summary of "Never Split the Difference" a book about negotiation written by former FBI negotiator Chris Voss. This book isn't about getting what you want, it's about helping others get what they want....while also simultaneously getting what you want...

At OneUp we believe in being curious and taking a little bit of value from everyone, so welcome to the breadcrumb series. Where we get bite sized amounts of previous episodes and can hear a new perspective in less than 5 minutes.

Breadcrumb 9 is from episode 143 - How we can have better conversations and connections with people

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Breadcrumb 9 - Use active listening to be a better negotiator