

Ask dumb questions, embrace mistakes — and other lessons on innovation | Dave Raggio
7 snips Dec 16, 2024
Dave Raggio, Vice President at Intuit, shares his insights on navigating innovation within large organizations. He emphasizes the importance of asking simple questions and learning from mistakes to foster a fearless mindset. Raggio recounts his accidental journey into entrepreneurship while working on QuickBooks, detailing the challenges and lessons learned. He also discusses how collaboration and informal connections can enhance workplace innovation, suggesting creative strategies like communal boards to promote communication and idea-sharing.
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Socialize Your Vision
- Socialize your vision early and often with colleagues.
- Build connections and understand their needs and constraints to gain support.
Listen Early and Often
- Listen to others' opinions and feedback, even if you disagree initially.
- Implement "dumb question sessions" to foster open communication and shared understanding.
Dumb Question Example
- Raggio didn't understand an acronym used for weeks but was afraid to ask.
- The "dumb question session" provided a safe space for him to clarify his confusion.