Jørgen Vig Knudstorp, Executive Chairman of LEGO Brand Group, recently had a discussion with Martin Reeves, Chairman of the BCG Henderson Institute, about LEGO’s response to the COVID-19 crisis and preparing for the more permanent shifts in the post-COVID era.

Knudstorp discussed changes that are emerging in customer behavior, such as a significant increase in online sales channels, and LEGO’s efforts to increase its technology investments. He also spoke about the importance of “entertaining the inconceivable”—using imagination to think about not only what could go wrong but also to uncover new opportunities.

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