To Care is Human

Hacking healthcare is the only way out

Sep 27, 2021
Dr. Grace Cordovano, a board-certified patient advocate and founder of Enlightening Results, discusses her journey into advocacy driven by personal experiences with cancer. She defines 'hacking healthcare' as empowering patients by navigating systemic fragmentation. Grace emphasizes the shift from patient-centered to life-focused care, which aligns with individuals' life goals rather than just their diagnoses. She shares practical examples and highlights the critical role of care partners in enhancing patient experience.
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ANECDOTE

Early Translator Turned Advocate

  • Grace learned to navigate healthcare as a child translating for her immigrant family and community.
  • That early experience led her to a career as a board-certified patient advocate running a private practice.
INSIGHT

Patients Do Hidden Work

  • Being a patient requires heavy administrative work that the system doesn't acknowledge or automate.
  • Patients face fragmented care, missing records, and stigma when things go wrong, so they must 'hack' the system to survive.
ADVICE

Bring Your Records To Trials

  • Collect and control your medical artifacts like pathology slides and images to enable searches and trial matching.
  • Use those records proactively to find clinical trials and better navigate care options.
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