Retail Rundown: The Future of Store Management - With Cathy Hotka and Julian Mills

Welcome to the Retail Rundown, your go-to weekly podcast where RETHINK Retail teams up with industry experts to discuss the news and trends defining the world of retail. According to a survey conducted by Bain & Company, since the pandemic began, 72% of 800 large retailers said they are now trying to work in a more agile way. In this episode, we are joined by guests Cathy Hotka and Julian Mills as we discuss what it means to be an agile store. We also examine some of the biggest pressures facing retailers when it comes to operational agility and why is it so difficult for some retailers to make quick shifts. Cathy is a celebrated industry thought leader and the Principal at Cathy Hotka & Associates. Prior to that she served as the VP of Information Technology at the National Retail Federation, where she created the NRF CIO Council and NRFtech, which have changed the way CIOs converse. Cathy also oversees the Store Operations Council and hosts numerous events. Julian is the CEO of Quorso, an Agile Stores management app. Prior to joining Quorso, Julian was a Partner at McKinsey & Co and a turnaround executive at Christie’s. If you enjoyed this episode, please let us know by subscribing to our channel and giving us a 5 star rating us on Apple Podcasts. - - - - - - Hosted by Julia Raymond Hare Written and produced by Gabriella Bock Edited by Trenton Waller Social media by Madison Freeland