#0116: (CT) The Art of Doing Retention – Where Do I Start?

Most law firms have a retention policy on paper—but how are those policies playing out in practice? In this session, the speakers dive into the real-world application of client record retention: from managing physical and electronic files, to the complexities of client communication.

Are firms only focused on boxes in storage, or are they embracing a full-spectrum approach? How are they also navigating the sensitive task of reaching out to clients when records are set to be destroyed? Tune in for a practical conversation on turning retention policies into meaningful action and more.

Moderator:
@Madeleine La Cour - Director, Risk and Compliance Operations, Baker Botts L.L.P.  

Speakers:
@Christiana Naeser - Sr Manager Information Governance, DLA Piper LLP (US)
@Doug Smith - Assistant Director of Records, Crowell

Recorded on 07-23-25.