Nephi from Relic discusses the development of custom AI chatbots for destinations. They highlight the importance of accurate information and challenges in creating GPT models for tourism. The podcast explores the transition from developer to destination marketing and the impact of AI on the digital landscape.
Leveraging AI effectively requires understanding how to communicate with it for extracting relevant information.
Creating custom GPTs for tourism destinations revolutionizes information access by providing accurate, curated data for visitors.
Deep dives
The Impacts of AI Communication
AI's effectiveness relies on understanding how to communicate with it to extract relevant information. This podcast episode highlights the significance of knowing how to engage with AI to derive the necessary insights. Nephi Henry, heading the AI and innovation program at Relic, discusses the importance of leveraging AI effectively to enhance organizational capabilities.
Developing Custom GPT for Tourism Destinations
The episode delves into the creation of custom GPTs for tourism destinations, aiming to revolutionize information access. The initiative endeavors to address inaccuracies in information dissemination often encountered with generic AI models. By customizing GPTs based on specific destination content, visitors receive trustworthy and curated data, presenting an innovative approach to information retrieval.
Future Initiatives and Significance of Custom GPTs
The podcast anticipates the growing relevance of custom GPTs in answering queries efficiently. With the advent of GPT-4.0 offering free access to custom GPTs, the landscape of information retrieval is evolving. The discussion emphasizes the urgency for destinations to create tailored GPTs to establish authority, adapt to changing consumer preferences, and stay ahead in the digital realm.
In this episode, Adam sits down with Nephi, Relic’s AI and innovation expert, to talk about an exciting announcement. Over the past several months, Relic has been beta-testing a new AI product that allows destinations to create their own AI chat bot, based on information found on their website. Nephi talks about the process of creating the product and some of the challenges he’s found along the way. They also discuss how AI is changing the digital landscape as we know it and why it’s critical for DMOs to jump on board before it’s too late.
“The funny thing about AI is you get out of it what you put into it. If you know how to talk to it, you can get it to tell you the things that you need, but you need to know what you don’t know if that makes sense.” -Nephi Henry
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To learn more about the Destination Marketing Podcast network and to listen to our other shows, please visit www.thedmpn.com. If you are interested in joining the network, please email adam@relicagency.com.
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