To get a better sense of the unique challenges and opportunities that fintech companies face in CX and CS, we’ve reached out to a few Intercom customers who’ve been working tirelessly to create customer experiences that take the industry to another level.
In today’s episode, you’ll hear from:
Bart Bordallo, Co-Founder and CEO at Zignaly
Ben Singer, Customer Support Lead and Payment Operations Lead at Mettle
Stuart Sykes, Vice President of Service Operations at Zilch
You'll find a full transcript of today's episode here: https://www.intercom.com/blog/podcasts/the-great-differentiator-how-fintech-companies-are-prioritizing-great-customer-service/
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The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom