The post-pandemic return to shopping in bricks-and-mortar stores underlined how important it is for luxury brands to have a joined-up, cross-channel approach. On Vogue Business’s Future of Shopping podcast, presented by Worldpay, executive European editor Kirsty McGregor is joined by Tom Essenhigh, VP of retail and hospitality at Worldpay, to take stock of how the luxury experience is evolving across different channels.

Use the code PODCAST20 to save 20 per cent when you purchase a Vogue Business membership for full access to the Future of Shopping series, as well as exclusive industry insights that will give you the edge in this competitive dynamic landscape.

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