#374 From solo painter to full-scale CEO, Josh Douglas has scaled A Painter’s Touch into a thriving multi-service business with six crews and multiple DBAs under one brand. In this episode hosted by Kirsten Tyrrel, Josh shares how he transitioned from doing all the work himself to building teams of subcontractors, expanding into services like flooring, crown molding, and fence installation, and systematizing every aspect of the business. He dives into his hiring process, how he uses tools like Jobber and ChatGPT to streamline operations, and why staying organized is the key to scaling sustainably. If you're ready to turn your service-based hustle into a finely tuned machine, this episode is packed with real-world strategies and hard-earned wisdom!

What we discuss with Josh:

+ Starting as a solo painter

+ Transitioning from employee to CEO

+ Hiring and managing subcontractor crews

+ Using Jobber to streamline operations

+ Leveraging ChatGPT for estimates and emails

+ Expanding into multiple service lines

+ Building systems for consistent growth

+ Importance of customer experience

+ Adapting to Google Guaranteed changes

+ Treating team members like family

Thank you, Josh!

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