Are Your Clients More Than Just Numbers?

Hey there, Dudes! Brace yourselves for an enlightening chat with Josh Crouch from Relentless Digital, who's dropping by to share his incredible growth secrets that can transform how you navigate client relations and team training in today's episode.

Josh reveals how he's balancing high-quality with high-value clients; it's like a tightrope walk over grand canyons of client churn – thrilling, right? Curious about discipline and strategy in business? Josh swears by EOS and coaching to squash those blind spots!

And training isn't just a 'nice-to-have'; it's a cornerstone at Relentless Digital. Josh even tosses in his must-read – "The Dream Manager" to kinda be the Yoda for your team's dreams and goals. Oh, and for a dose of motivation, you've gotta hear how Josh slays the negativity with a positive environment at work.

Plus, he's a firm believer in empowering employees to own their mistakes – kind of like how you taught your kids to ride a bike, remember? So, if you're itching to connect with a guy who's mastered the chill of HVAC and the heat of digital marketing – or if chatting about life, art, and business tickles your fancy – Josh is just a Facebook message away.

Get ready for a session that will keep your mind jogging, your notes long, and your heart full. Josh doesn't just run an agency; he's building a close-knit team that thrives remotely, celebrating wins virtually like they're high-fiving in person.

Don't forget to hit that subscribe button and share this episode with someone who needs a dash of agency enlightenment. Catch more of our episodes and connect with us on social media for more behind-the-scenes action. Now, let's get into it, shall we? 🎧

Discussion Points:

00:00 Intro

07:44 HVAC experiences shaped quick customer response focus.

11:16 Recognizing discipline in martial arts and HVAC.

13:36 HVAC background drives development of new techs.

17:53 Listeners impressed by consistency and discipline.

23:07 Consistent CSM knowledge, commitment to gym routine.

26:29 Showing care and empathy in job context.

27:37 Recognizing personal issues can impact workplace performance.

31:42 Schedule goals to achieve success and growth.

35:29 Business owners should delegate to reduce stress.

37:56 Outro

Resources: 

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• Visit our YouTube channel / @dudeagency2093

• Check out our website and see how we can help you run a profitable agency https://bit.ly/3RPh4Zn