Knowledge Management in Law with Greg Lambert

In this engaging conversation, Greg Lambert, Chief Knowledge Services Officer at Jackson Walker, shares insights on the evolution of knowledge management in the legal field. He discusses the shift from technology-centric practices to a more balanced approach involving human interactions. Lambert highlights how advancements in automated systems and collaboration between attorneys and KM teams enhance efficiency and client service. He also explores the challenges of navigating data sharing agreements, emphasizing the need for adaptability and creativity in law firms.