Meet Laura Lawson - Chief People Officer - United Wholesale Mortgage

Meet Laura Lawson, an authentic leader who takes her skills and creativity from her Hollywood job on the Ellen show and becomes the “chief architect of culture” for a mortgage company in Michigan hiring over 3,000 people in 2019.  Laura exemplifies the servant leadership model of leadership and practices it every-day at UWM.  Tune in to hear what this culture is all about and how they make it a reality at UWM.  Yes, there is GRAVITAS in Pontiac Michigan, a city once known for car production.

01:33 Detroit – the mortgage town ?

03:20 Laura’s story

05:33 The pivot

08:18 Our first meeting

09:28 Ascending to the C suite

12:16 Culture

14:30 Blame culture

15:25 Fun and friendship

16:45 Coming from automotive ?

19:44 On-boarding

21:18 Thumb pointer

22:47 Coaching

24:23 Technology

28:05 Your time

31:50 Dance party ?

35:42 What about the metrics ?

39:01 Advice to leaders going through cultural transformation

42:47 Does Mat Ishbia have GRAVITAS ?

45:40 Legacy