DataFramed #82 Successful Digital Transformation Puts People First
Apr 3, 2022
Bhavin Patel, Director of Analytics and Innovation at Johnson & Johnson, discusses the vital role of people in digital transformation. He emphasizes that successful digital strategies prioritize customer value and experience. The conversation highlights the ongoing nature of digital transformation and the importance of reskilling employees. Bhavin also advocates for a culture of continuous learning and innovation, showcasing how organizations can drive change by embracing diversity and establishing communities of practice around data competencies.
AI Snips
Chapters
Transcript
Episode notes
Data as Foundation
- Data is the foundation of digital transformation, not just technology.
- Digital transformation improves business decisions by enhancing data accessibility and analysis capabilities.
Digital-First Mindset
- Being digital-first means redesigning business operations and products/services around data.
- It involves adapting to customer expectations and leveraging technology for better engagement.
Domino's Pizza Example
- Domino's Pizza exemplifies a digital-first approach.
- They provide real-time pizza tracking, meeting customer demand for information and visibility.