Michael de la Maza: Use the Friction to Get Your Team to the Top

In this episode, Richard interviews Michael de la Maza, a well known Agile and Scrum Coach and Consultant from the Bay Area. Michael is a founder of the Heart Healthy Scrum, an Agile and Scrum consultancy firm. He is a co-author of Why Agile Works: The Values Behind the Results and Agile Coaching: Wisdom from Practitioners. Michael challenges the notion that a successful team must always be a harmonious unit filled with friendly and compassionate people. While positive bias, a supportive environment, and empathy are indispensable ingredients for a team's success, frictions inevitably occur. Michael tells us how discipline and consistent team introspection can turn the friction into an unstoppable creative force. When you finish listening to the episode, connect with Michael on LinkedIn at https://www.linkedin.com/in/michaeldelamaza/, and visit his website at https://www.hearthealthyscrum.com. You can read the full transcript of the episode at: https://kasperowski.com/podcast-59-michael-de-la-maza/.