The Customer Experience Podcast 120. The ABC's of Creating Superfans w/ Brittany Hodak
Feb 2, 2021
43:03
Superfans!
You may have some.
You may have had some and lost them.
You may have fans — who would be superfans — if only you engaged them the right way.
Regardless, you always want more superfans.
But you have to work for them.
In this episode, I interview Brittany Hodak, speaker, writer, and co-founder of the Superfan Company, about what a superfan is and how to build a base of them.
Brittany and I chat about
- What a superfan is and how you create them
- The 5 steps of the SUPER system
- How Brittany got offers from four of the five sharks on Shark Tank
- The biggest threat to business (it gets no airtime)
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.
You may have some.
You may have had some and lost them.
You may have fans — who would be superfans — if only you engaged them the right way.
Regardless, you always want more superfans.
But you have to work for them.
In this episode, I interview Brittany Hodak, speaker, writer, and co-founder of the Superfan Company, about what a superfan is and how to build a base of them.
Brittany and I chat about
- What a superfan is and how you create them
- The 5 steps of the SUPER system
- How Brittany got offers from four of the five sharks on Shark Tank
- The biggest threat to business (it gets no airtime)
Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts, Spotify, Google Play or Google Podcasts, and find more episodes on our blog.