

Awaiting Approval. Season 1, Episode 12 : Jason Giles
Jason Giles - VP of Product Design at UserTesting (ex-Ticketmaster, AT&T, Microsoft)
From laying carpets by day and playing synths by night to becoming a VP of Product Design at UserTesting, Jason Giles’ journey is anything but conventional.
In this episode, we dive into his early struggles with imposter syndrome, how a supportive culture at Microsoft helped him rise, and why he believes some of the best design leaders come from the most non-traditional paths. Jason reflects on leadership as an act of service, what it means to be truly people-first, and how a chance encounter in a UK office reshaped his understanding of company culture. Now leading teams at UserTesting, he shares the lessons learned from building products with empathy, fighting for inclusion, and always staying just uncomfortable enough to grow.
You can connect with Jason on LinkedIn here
This is Awaiting Approval. A podcast about the messy, human side of creative leadership.
Hosted by Adam Jennings - a creative leader with three decades of experience leading teams and projects for global brands including Microsoft, Salesforce, 20th Century Fox, Paramount Pictures, Ancestry, Dolby, BBC and many more - this show features honest, unscripted conversations with the leaders shaping design, storytelling, and innovation today.
These are the conversations you don’t hear in keynotes. The ones about imposter syndrome, trust, failure, confidence, and finding your voice as a leader.
Whether you’re just stepping into creative leadership or you’ve been at it for years, Awaiting Approval is your place to feel seen, challenged, and encouraged.
Awaiting Approval is a Cordial Fox production.Hosted by Adam JenningsProduced by Adam Jennings & Jasmin Egner© Cordial Fox Limited, 2025.
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