120. Why High Performers Get Stuck Even When They're Doing Everything Right with Tracy Nolan

Strong performance does not automatically translate into influence at work. Many high performers deliver results yet still get misread, underestimated, or quietly sidelined. That gap is where careers slow down, not because of skill, but because leadership presence and perception do not always match capability.

Kendall sits down with Tracy Nolan to break down what actually moves careers forward in fast changing corporate environments. Tracy draws from decades of executive leadership across Verizon, Sprint, T-Mobile, and healthcare to explain why continuous learning is nonnegotiable, how leaders earn credibility without overspeaking, and what it really takes to lead with strength and compassion at the same time. They unpack subtle behaviors that signal authority in meetings, the hidden cost of coasting, and why career ownership is a personal responsibility, not your company's job.

This conversation also tackles bias, crisis leadership, and performance management without sugarcoating. Tracy shares how transparent communication builds trust during uncertainty, why tailored feedback matters more than one size leadership, and how honest conversations protect both people and teams. If you want to stay relevant, lead with confidence, and build long term career momentum, this episode delivers clarity without corporate fluff.

In this episode, we discuss:

• Why do high performers get stuck even when results are strong

• How leadership presence shapes credibility in meetings

• What helps women overcome bias at senior levels

• How to lead with authority and compassion during crisis

• Why owning your career matters more than waiting for promotion paths

What's one "corporate game" rule you've learned the hard way?

🎯 Take the full Level Up Leadership Course: https://stan.store/thatcareercoach/p/get-started-with-my-play-the-corporate-game-course

About Your Host: That Career Coach, Kendall Berg

Kendall Berg is a career coach and creator, helping ambitious professionals master the unspoken rules of corporate life. Through Secrets of the Career Game, she shares honest conversations and practical tools to help you communicate clearly, lead confidently, and navigate work with strategy — not stress.

☕️ Want personalized career advice? Book a free 15-minute Coffee Chat with me — let's talk strategy, leadership, or your next move. Book your Coffee Chat → https://calendly.com/thatcareercoach/15-min-follow-up

Want to know more about Kendal Berg, that career coach?

Follow her on Instagram: @thatcareercoach_

Check out her courses on the website: https://thatcareercoach.net/ Watch on YouTube:@thatcareercoach_

Tracy Nolan is a transformative leader with deep experience across Fortune 100 companies and healthcare. Currently at Humana, she draws on past executive roles at Verizon, Sprint, and T-Mobile, where she led 24,000 employees through the Sprint/T-Mobile merger during COVID-19 and pioneered initiatives like Verizon's $300M wireless trade-in business. Tracy's leadership style blends high expectations with deep compassion. She believes leadership is never static: you're either moving forward or backward. Tracy's LinkedIn: https://www.linkedin.com/in/tracyenolan/