Humu’s Laszlo Bock: “Nudges”

The Sunday Times’ tech correspondent Danny Fortson brings on Laszlo Bock, founder of Humu, to talk about the fish that inspired him (3:00), coming to America as a refugee (4:15), why he chose human resources (5:05), becoming Google’s first head of people operations (6:20), why “open plan” offices are terrible (8:30), trusting people (11:15), experimenting on Google’s workforce (14:30), dealing with Google’s elitism (16:50), building a tool to find better workers (20:25), Google’s lack of diversity (23:30), whether diversity matters (25:45), using AI to make people feel “psychologically safe” (28:15), personalising motivation (31:45), how money isn't the best motivator (33:45), whether companies are willing to buy in to “people analytics” (35:05), and the crisis at Google (36:40).

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