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The Big Story

The inevitable demise of the Hudson's Bay Company

Mar 31, 2025
Retail expert Gary Newbury delves into the demise of the Hudson's Bay Company, once a Canadian retail icon. He discusses the company's drastic reduction of stores due to overwhelming debt and the failure to adapt to changing consumer habits. Newbury highlights the pandemic's role in accelerating online shopping, leaving legacy retailers vulnerable. The conversation further explores lessons from HBC's struggles and the potential for revival, emphasizing the need for retailers to connect with customers in an evolving marketplace.
20:51

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Hudson's Bay Company's decline reflects a broader retail challenge, highlighting the critical need for businesses to adapt to evolving consumer behaviors and preferences.
  • The shift from a customer-focused strategy to prioritizing real estate assets underscores the importance of enhancing in-store experiences to retain consumer interest.

Deep dives

The Struggles of an Iconic Retailer

Hudson's Bay Company (HBC) faces significant challenges as it engages in a liquidation process for 74 stores due to over $1.3 billion in debt. Despite its status as Canada's oldest company, the evolving retail landscape is increasingly unfavorable for traditional department stores. The decline of HBC is not entirely surprising, as similar fates have befallen other retail giants like Sears and Nordstrom. The necessity to evaluate property assets distinct from the retail experience indicates a shift away from a customer-focused strategy towards one focused on real estate value.

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