There is an invisible, on-demand workforce of gig workers who fuel services offered by digital platforms like Google, Amazon, Uber and Microsoft. In this episode, we hear from researcher Mary L. Gray who says this kind of work—possible through the magic of AI and APIs—is becoming more common, and for good reason. It typically offers flexibility for workers and cost savings for businesses. The only problem? We might need to revamp our entire social safety net to support a workforce of free agents.
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