Using General Expressions in Business Conversations

Employing general expressions such as 'this and that,' 'such and such,' and 'XYZ' helps to navigate conversations where specific details may not be necessary or appropriate. For instance, saying 'this and that' can convey general activities without elaboration, making it suitable in a professional context. Similarly, 'such and such' indicates a level of formality that can signal to the listener that the details aren’t critical at that moment. Using these phrases allows speakers to communicate effectively while respecting time and context, especially in business settings.