The journey of a barista often will lead to management. That particular role of leadership in the cafe comes with a host of changes that call on people to not only care for the quality and operations of the cafe, but the people themselves. Today we are going to be talking with Justin Duenne of Quills Coffee, a manager whose journey into the role is marked by a focus on team and the constant goal of providing a great experience for both barista and guest alike.

Justin began working in coffee in 2018 with Quills Coffee in Indianapolis. With a passion for coffee and community growing, Justin stepped into a manager role for the Indianapolis shop. Throughout this time he's helped Quills Indianapolis step into a new chapter of the company and location. Justin is also an accomplished musician and songwriter.

In this conversation we will be talking about Justin's jouney into coffee and then into management and the lessons he has learned regarding leadership, and the importance of a great team

We cover:

Becoming a barista
Taking on and learning leadership
Lessons in teamwork and relying on others
Hiring and creating the vibe
Delivering a great coffee experience
The connection between music performance and management
Thankfulness and the importance of perspective

Links:

www.quillscoffee.com

Justin on Instaram @justinduennemusic

Justin's music on Spotify

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392 : Cafe Management and the Importance of Team w/ Justin Duenne of Quills Coffee