Cognitive AI, AI Assistants, and Artificial Empathy | Juji's Michelle Zhou

On this episode of the AI For All Podcast, Michelle Zhou, Co-Founder and CEO of Juji, joins Ryan Chacon and Neil Sahota to discuss cognitive AI. They talk about the benefits of cognitive AI, artificial empathy, robots vs chatbots, psychographics in AI, why enterprises should adopt cognitive AI, no-code AI, AI as an assistant, and the future of AI. Dr. Michelle Zhou is a co-founder and CEO of Juji. Prior to starting Juji, Michelle led the User Systems and Experience Research (USER) group at IBM Research – Almaden and then the IBM Watson Group. Michelle's expertise is in the interdisciplinary area of intelligent user interaction (IUI), including conversational AI systems and personality analytics. She is an inventor of the IBM Watson Personality Insights and has led the research and development of at least a dozen products in her areas of expertise. Michelle has published over 100 peer-reviewed, refereed scientific articles and 45+ patents. Michelle is the Editor-in-Chief of ACM Transactions on Interactive Intelligent Systems (TiiS) and an Associate Editor of ACM Transactions on Intelligent Systems and Technology (TIST). She received a PhD in Computer Science from Columbia University and is an ACM Distinguished Scientist. Juji is an AI company located in Silicon Valley, specializing in building cognitive conversational AI technologies and solutions that enable the creation and adoption of empathic and empathetic AI agents. Their goal is to democratize AI and enable every organization, with or without AI or IT resources, to rapidly generate, customize, and operate AI beings that help scale out their high-touch, high-stakes services with a human touch. More about Juji: https://juji.io/ Key Questions and Topics from This Episode: (00:00) Intro to the AI For All Podcast (01:15) Intro to Michelle Zhou and Juji (01:48) What is cognitive AI? (03:00) Benefits of cognitive AI (05:03) Artificial empathy (16:28) Robots vs chatbots (19:26) Psychographics in AI (27:13) Why should enterprises adopt cognitive AI? (31:31) No-code AI (35:19) AI as an assistant (37:13) Future of AI Subscribe on YouTube: https://bit.ly/43dYQV9 Join Our Newsletter: https://ai-forall.com Follow Us on Twitter: https://twitter.com/_aiforall