The Tax Chick Podcast

What to expect... when you are expecting the CRA! (with Sophie Virji)

Jun 16, 2022
Join tax expert Sophie Virji from Bennett Jones LLP as she unpacks the ins and outs of dealing with the Canada Revenue Agency. Learn how to discern legitimate communication from scams, and get tips on assembling your audit team effectively. Sophie explains the nuances of information requests versus audits and the importance of maintaining solicitor-client privilege. Plus, discover various ways to resolve disputes, including settlement options and appeal processes, making the tax maze a bit easier to navigate!
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ADVICE

Verify Any CRA Phone Contact

  • If CRA calls, ask for the agent's name and agent ID and tell them you'll call back to verify.
  • Also request written confirmation and phone CRA's general enquiries line to confirm identity.
INSIGHT

Electronic Mail Is A PDF Letter, Not Direct Requests

  • CRA may send electronic mail via Canada Post notifying you of an electronic letter, but the content will be a PDF letter.
  • Never trust an email that directly asks for information; ask for a formal letter instead.
ADVICE

Read The Request Carefully First

  • Distinguish a simple request for information from an audit by reading the document header and scope carefully.
  • Requests often verify specific transactions; audits typically cover whole years or accounts.
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