The Voice of Insurance Ep 63 The broker of the future: Clyde Bernstein, Head of Broking, Willis Towers Watson GB
Jan 19, 2021
Clyde Bernstein, Head of Broking at Willis Towers Watson GB, brings over 30 years of experience in the London Market. He discusses the evolving landscape of insurance broking, highlighting the shift from transaction-based roles to value-added advisory services. Bernstein emphasizes the urgency of digitization and how brokers must leverage data analytics to enhance risk management. He explores the future of digital claims processing and the impact of automation, underscoring the importance of adapting to technological advancements to stay competitive.
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Pace Of Change Is Exponential
- Clyde Bernstein warns the pace of change in insurance is exponential and accelerating.
- He argues firms must embrace digitization now or lose competitive advantage.
Shift From Transaction To Advisory Fees
- Move your business toward fee-based advisory and advanced risk services for clients.
- Clyde Bernstein says the real value will be the advisory role and client relationships.
Learn How Algorithms Are Built
- Study how underwriting algorithms are developed, trained, and evolved to stay relevant.
- Clyde Bernstein says brokers who do this will avoid becoming 'me too' and can differentiate.