Servant Leadership & The Story of Starbucks: Productivity Mastery #88 with Howard Behar

In episode #88 of Productivity Mastery, we’re having a very special and inspiring guest, the man who coined the phrase “We work in a coffee business serving people, but we’re in a people business serving coffee” and built Starbucks as we know it today, the former president of Starbucks Coffee Company International and the author of It's Not About The Coffee: Leadership Principles from a Life at Starbucks, Howard Behar! He shared with us a lot of valuable information, including:

💡  What is servant leadership and how it became part of Starbucks,

💡  How to create a company culture of care,

💡  Some incredible stories about expanding the Starbucks franchise,

💡  How to live up to your values, and much more!

Mr. Howard Behar's career in business spans over 50 years, all in consumer-oriented businesses covering several industries. He retired from Starbucks Coffee after 21 years where he led both the domestic business, as President of North America, and was the founding President of Starbucks International. During his tenure, he participated in the growth of the company from 28 stores to over 15,000 stores spanning five continents. He served on the Starbucks Board of Directors for 12 years before retiring.

Mr. Behar is currently a Trustee for the Sheri and Les Biller Family Foundation and is on the advisory board of Anthos Capital. He formerly severed as a board member for Starbucks, GAP, Shurgard, University of Washington Foundation, and IDTech to name a few.

Mr. Behar is committed to the development and education of our future leaders and has been a longtime advocate of the Servant Leadership Model*. He has also authored two books on leadership titled "It's Not About the Coffee" and "The Magic Cup".

Enjoy listening and stay #productive!

#starbucks #servantleadership #startup