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CL Lien, avid mountaineer and ultra-marathon runner, and Singapore General Manager of Gojek, an e-services platform, joins Kopi Time to discuss managing the business through a wide range of challenges and disruptions. We talk about the driver-partner model and the various dimensions around that. Lien sheds light on how Gojek managed through the pandemic and how the business is shaping up presently, especially in light of rising fuel prices and interest rates. We touch on the imperative to find green solutions to transportation and logistics, and the balance between embracing innovation and automating jobs away. Lien brings empathy and social realism to decision-making and strategy, a great leadership trait.
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