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WorkLab

Will AI Make Work More Human?

Dec 13, 2023
Erica Keswin, a business strategist, discusses creating a human workplace in the age of AI. She emphasizes the importance of connection, flexibility, personal development, and an open-door policy. The podcast also explores the challenges and strategies for retaining employees, tips for engaging people remotely, and the significance of caring for employees in retaining top talent.
19:18

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

  • Leaders should prioritize relationships and human skills to cultivate a human workplace in the age of generative AI.
  • Retention is now focused on personal growth and flexibility, and leaders should embrace this shift and maintain connections with former employees.

Deep dives

Creating a Human Workplace

A human workplace is one that prioritizes relationships and honors the connection between people and business. During the pandemic, leaders who showed empathy and checked in with their employees saw increased engagement and job satisfaction. With the rise of generative AI, the importance of human skills has become more crucial. To cultivate a human workplace, leaders should be creative in helping employees develop and grow, even considering lateral or downward moves. Psychological safety is vital, as it encourages employees to express how they want to grow. The balance between technology and connection is key, leveraging technology while still valuing human skills.

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