This episode of the Live Better Seller Better Podcast features Krysten Conner, an Enterprise Account Executive at UserGem. We don't actually hear enough from sales representatives on what they want when it comes to training and coaching.

Krysten talks about her passion for teaching and how she eventually ended up in sales. She shares key insights into what training looks like for top performers. Taking ownership and responsibility for your own development is also a key point she highlights in this episode!

HIGHLIGHTS

• How Krysten went from teaching to sales
• Identifying what good looks like
• Following and learning from top performers
• How to apply what you learn and add confidence to it

QUOTES

The SaaS industry when it comes to educating reps - Krysten: "The first thing you've talked about many times is practice and the second thing is synthesis. Most organizations do not carve out time for their reps to practice. They don't dedicate any time to practice and they're not coaching them in that practice either."

Having the mindset of self-development and taking ownership - Krysten: "I think both can be true. It can be true that you didn't get any good coaching and it can also be true that you didn't do any work. It can be true that you need to do work and the company needs to provide input. Half of your income in sales depends on your ability to execute. If you're not motivated by that, I don't understand you."

You can find out more about Krysten in the links below:

• LinkedIn: https://www.linkedin.com/in/krystenconner/

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