Leaning In Retail's Future: Resilience, Adaptation, and Innovation with Tom McGee of ICSC
In this episode, Tom McGee, President and CEO of ICSC, joins host Terry Montesi to explore the future of retail.
ICSC elevates the marketplaces and spaces where people shop, dine, work, play, and gather. Drawing from ICSC's extensive industry research, Tom offers perspectives on the vitality of physical retail, the necessity of adapting to changing needs, and the pivotal role of omnichannel strategies. He also shares key insights from ICSC’s Halo Report.
Tom also explores the ramifications of the demand for physical space, government regulatory constraints, and recent news such as Macy's store closures.
Plus, discover the exciting initiatives of the ICSC Foundation, focused on providing valuable networking and growth opportunities for emerging talent.
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Topics:
(00:00:00) - Intro
(00:01:35) - How has the industry changed over the past decade?
(00:04:53) - Supply and demand in brick and mortar
(00:09:40) - How to do you see the integration of online shopping shaping the future of retail shopping centers?
(00:11:37) - The Halo Report
(00:15:20) - The AI effect
(00:19:30) - Tom’s experience at the ICSC Federal Fly-in
(00:26:35) - What trends are going to impact the industry over the next decade?
(00:32:21) - Have there been any meaningful innovations in the space over the past 9 months?
(00:35:14) - How do you see the future of malls?
(00:39:26) - The ICSC Foundation and ICSC Las Vegas show