Intro

In this episode of The Innovative Agency Podcast, host Sharon Toerek discusses the challenges agency owners face in streamlining their business operations to drive profitability and efficiency. She is joined by Alane Boyd from Workday Ninja, who shares insights on agency workflow optimization. Alane highlights the common pain points agencies experience and offers strategies to enhance profitability and save time. 

What you will learn in this episode: 

• The benefits of automating repetitive tasks in agency workflows.

• Effective delegation and documentation strategies to empower teams.

• How to use project management tools to streamline client onboarding and communication.

• The importance of tracking key metrics and KPIs for agency performance.

• Some practical tips for creating and maintaining a knowledge base.

• Strategies for implementing efficient workflow systems to increase profitability.

Bio

Alane Boyd is the Co-Founder of Workday Ninja, an operations and growth strategy agency that utilizes AI and automation to improve efficiency for its clients.

The first business Alane grew was an agency + software platform specializing in car dealerships. She built it to 8-figures and sold it in 2018. Now, she works with agencies to improve their operations by implementing project management systems and automating workflows between systems.

Resources:

• Website: https://www.workdayninja.com/

• LinkedIn Personal: https://www.linkedin.com/in/alaneboyd/ 

• Facebook Business: https://www.facebook.com/workdayninja

• YouTube: https://www.youtube.com/@WorkdayNinja

• Instagram: https://www.instagram.com/workdayninja/

• Twitter: https://twitter.com/alaneboyd

• Project Management Selector Tool: https://form.typeform.com/to/pdwhka7L

• Willy the Workflow Wizard Automation Tool: https://bit.ly/49PNPNz