Behind the Buy: Payors and Providers on AI Adoption
Mar 26, 2024
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Guests Julie Yoo and Jay Rughani from a16z Bio + Health discuss AI adoption in healthcare with executives, covering topics like improving efficiency, patient messaging, measuring tech ROI, navigating adoption challenges, and building strategic partnerships.
AI in healthcare focuses on clinician support and workforce enablement to combat shortages and burnout.
Strategic partnerships in healthcare emphasize values alignment, ROI assessment, and seamless integration of AI solutions.
Deep dives
AI in Healthcare: Addressing Workforce Shortages
Executives in healthcare discussed the crucial jobs to be done with AI, particularly focusing on clinician support and workforce enablement due to workforce shortages and burnout. AI's role is seen in improving care delivery efficiency rather than medicine availability, with examples highlighting the gap in healthcare due to inefficient delivery processes.
Enhancing Physician Workflows with AI
Chief Legal and Digital Health Officer emphasized the goal of enabling physicians to focus on patient care rather than data entry, utilizing technologies like ambient listening for accurate documentation. This approach seeks to streamline work processes, reduce administrative burdens, and enhance clinical efficiency without replacing clinical judgment.
Strategic Partnerships and ROI Evaluation in AI Solutions
Healthcare leaders emphasized the importance of aligned values and commitment in forming strategic partnerships with vendors. Assessing ROI in AI solutions involves measuring cost-saving, productivity enhancement, revenue generation, and the improvement of quality metrics. Founders are advised to integrate solutions seamlessly into existing workflows, understand strategic goals, and prioritize partnership trust and advisory roles for long-term success.
As any healthcare founder knows, it can be difficult to get into a room with the executives making purchase decisions for payors and providers—so we’re bringing the executives to you.
This episode features interviews with payor and provider leaders about what they’re seeing and how they’re thinking about AI. Guided by Julie Yoo, general partner, and Jay Rughani, investment partner at a16z Bio + Health, you'll hear from the executives about how they're utilizing AI, the KPIs they use to gauge effectiveness, and what they consider a good partnership.
Julie and Jay also authored an in-depth guide to commercializing AI in healthcare based on these interviews, available here. All of our go-to-market playbooks are available on our Digital Health Builders page.
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