Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI Managing Change and Building Our Resilience Muscles with Elatia Abate
Change is hard.
There's no real way around that.
It's disruptive, it breaks your flow and it takes time and resources to react to and manage changes as they happen. And yet, you and your business won't flourish without some change.
Being able to manage and adapt to change in a rapidly changing environment is one of the hallmarks of being resilient. But for most people, change means unknown and scary.
Our brains evolved to analyze and to predict—or try to!—what’s going to happen next. As humans, we’re hardwired to hate uncertainty. So, theoretically, the more "known" you can make the change before it happens, the more comfortable people will be with it.
But, right now... we're living in a world where there's no real way to make the change known. This is change that no one is really sure how to manage or when the pace of change will slow.
As overused as the phrase has become this year, it's unprecedented. NO one has a model for how to deal with everything 2020 has thrown at us.
So... how DO we go about building up those change management muscles? How do we make ourselves and our business stronger and better able to weather this ever-changing environment?
Meet Elatia Abate. She is an entrepreneur, educator, and future-forward strategist. She partners with organizations that range in size from Fortune 500 to early-stage start-ups to help leaders make sense of the ever-growing disruption in our world and channel that disruption into tangible results.
And she has a line on her website that I just love. It says, "change is unpredictable. But we can still be ready."
Listen to the full episode to hear:
- How resilience and change management are intertwined
- What does the future of work/future of business look like NOW?
- Strategies to exist and thrive in a constantly changing environment
- What Elatia learned from her personal experiment in resiliency
Learn more about Elatia:
Learn more about Susan:
- Scalespark Dollars + Decisions Roundtable
- Twitter @ScaleSpark
- LinkedIn @thesusanboles
Grab the Calm Service Design + Delivery Swipe File here