Patrick’s guest is Professor Ranga Ramanujam from Vanderbilt University Owen Graduate School of Management. Ranga's research, consulting, and teaching focus on organizational errors, reliability, and operational failures. Numerous former students and current colleagues of Ranga's kept telling Patrick to put Ranga on the podcast. As Patrick puts it, "They were 100% right. Ranga is insightful, humble, and engaging!"

The discussion follows the lessons Ranga learned as a young 'accidental manager’ until his time at Vanderbilt where he teaches MBA students about the importance of leading themselves and others.

Ranga's formal education began at Anna University in Chennai, India, and finished with his earning a Ph.D. at Carnegie Mellon University in the United States. That said, listeners will quickly realize that Ranga believes that we never stop learning.