278 : Making good Hiring Decisions

A lot of how successful a shop is depends on the people who work in it. In the specialty coffee retail industry we can tend to hire based desperation, convenience, or nepotism. What we end up with then is problems in the work and culture that manifest themselves either immediately or down the road.

Instead we need to prioritize the hiring process as the main tool in creating a great cafe experience. In today's episode you and I sit down to talk about some best practices in the hiring process that will make getting the right fit for your cafe way more likely.

Be sure to listen to the recommended episodes below that are related to this topic.

We cover:

• Why "It's hard to find good people" is flawed
• Your values lens
• Applications and resumes
• Should you hire experienced or no-experience?
• Hiring for potential
• Interview tact and goals

Related episodes:

The Myth of the All-Star Team My #1 Interview Mistake The Right People? 232 : Rebuilding your Staff with Excellence w/ Dave Stachowiak My Favorite Interview Question 018: Hiring, Culture, and the Future of your Shop Visit our sponsors! www.prima-coffee.com/keys www.pacficfoodservice.com