What does it take to build high-performing remote teams in a distributed world?

In this episode of the Distributed podcast, host Jack Hannah chats with Carlos Rosão, Director of Software Engineering at NewStore, to uncover the strategies that make remote engineering teams thrive. Carlos shares how NewStore fosters autonomy, balances standardization with flexibility, and uses pair programming to reduce miscommunication and encourage collaboration.

From prioritizing customer needs to scaling engineering practices across distributed teams, this episode offers insights for leaders and team members navigating remote work.

Highlights:

The balance between empowering teams and standardizing best practices
How NewStore uses pair programming and rotation to prevent silos and enhance collaboration
Why in-person meetups still matter for distributed teams
Practical tips for improving communication and ownership in remote settings

In this episode, we cover:

(00:00) – Kicking Things Off with Carlos Rosão

(05:16) – NewStore’s Approach to Distributed Work and Time Zone Collaboration

(07:04) – Building Trust and Fostering Connections in Remote Teams

(11:05) – Balancing Autonomy and Alignment in Team Decision-Making

(19:15) – The Role of In-Person Gatherings for Onboarding and Team Cohesion

(24:22) – How Customer Feedback Drives Product Innovation at NewStore

(36:23) – Final Takeaway: Scaling Distributed Teams and Fostering High Performance

Where to connect further:

Connect with Carlos Rosão on

LinkedIn

Visit Tales of Engineering Leadership

More about NewStore

Follow Tuple

Want to hear more? Check out distributed.fm

Connect with Jack Hannah

HOW DID THE DEMOCRATS MESS THIS UP?