Higher Ed Change Leadership: The "New Normal" After COVID-19

A crisis or change effort can have unexpected positive outcomes. In the case of CIU, these outcomes include increased enrollment, endowment, and employee productivity.

During a change effort, create a committee with membership that spans the campus and can work through consensus. This effort can develop a powerful plan for change while also building engagement and support among institutional stakeholders.

During times of change, leaders will emerge when using creative problem-solving. This was evidenced by CIU’s students who volunteered to deliver meals to their quarantined classmates.