We tend to think of leaders in terms of personality types or set ways of behaving. But can you learn to be a better leader? And can you choose when to act like a leader? In this episode, we hear from Chicago Booth’s Linda Ginzel, who presents two ideas: first, that we can become better leaders by being diligent about how we learn from our experiences; and second, that we should think of leadership and management as verbs, rather than nouns.