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"If you take care of your people and projects, the clients usually come right along."

Executive coach Rob Ott takes us deep into the world of compassionate leadership, drawing from decades of experience building high-performing teams. He reveals how truly people-first organizations achieve remarkable business outcomes while nurturing fulfilling workplace cultures.

Rob co-founded a company that became what former employees describe as one of the best places they've ever worked. Through rich examples and reflections, he illustrates how organizations can measure compassion through both qualitative feedback and quantitative metrics like turnover rates and engagement patterns. He also discusses how leadership responds during crisis—those revealing moments when pressure reveals character. He shares invaluable lessons about communication cadence, transparency, and maintaining people-centered approaches even when the metaphorical house is on fire.

Whether you're leading teams through uncertainty, building organizational resilience, or simply seeking to create a more humane workplace without sacrificing results, this episode offers practical wisdom for leadership that puts humans first.

Rob is the founder of Ott Management Solutions and a consultant and executive leadership coach known for his effective and straightforward coaching style, having mentored and coached employees and executives across many disciplines. The impact Rob strives for extends beyond business success into the career and lives of those he works with.

You can find Rob on LinkedIn and learn more about his company on their website.

Go to https://betterhelp.com/resilience or click Notes on Resilience during sign up for 10% off your first month of therapy with my sponsor BetterHelp.

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Producer / Editor: Neel Panji

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