The Intersection of Wealth and Communication — And Why It Matters

In this episode, Brian C. Adams is joined by Emily Bouchard, head of PNC Private Bank Hawthorn's Institute for Family Success. They discuss topics involving blended families, multi-generational dynamics, family meetings, next-generation engagement, and resilience-building. Emily draws on over 20 years of experience coaching affluent families to provide insights and best practices around the intersection of wealth and communication.

[00:00 - 08:50] - Emily's Background

• Emily has a Master's in social work and specializes in family systems
• Got into the field by working at a therapeutic camp and children's hospitals
• Recruited by a family office services firm 20 years ago

[08:51 - 15:52] - Working with Blended Families

• Blended families face complex step-family dynamics
• Creating a "family code of arms" can help define values when together
• Bringing people together and supporting each other through shared experience and challenges
• Regular, open conversations about finances is key

[15:53 - 28:09] - Holding Productive Multi-Generational Meetings

• Mix strategic talks with enjoyable activities
• Need an agenda but also a "cooler" for parking issues to address later
• Address unexpected topics using a "yes and" approach.
• A professional facilitator aids effective communication

[28:10 - 42:52] - Building Resilience and Engaging Next Gens

• Rising generations tend to have higher emotional intelligence
• Use curiosity, not judgment, when they share vulnerable perspectives
• Give them responsibility matched with empathy and support

Key Quote:

"When you have an agenda, you want to have an agenda ahead of time, and you want to look for input from everybody who's attending and give everybody a chance to put their input in." - Emily Bouchard

Connect with Emily Bouchard!

Website: https://www.pnc.com/en/personal-banking/private-bank/hawthorn.html

LinkedIn: https://www.linkedin.com/in/emily-bouchard-5a9a049/

This episode is sponsored by Mack International, a specialized executive search and human capital consulting firm serving the family office/wealth management markets. Please visit their website here for more information.

Download our FREE Strategizing for Inflation Guide here: https://www.excelsiorgp.com/download/

Connect with me:

https://www.linkedin.com/in/brian-c-adams/ (LinkedIn)

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