The Testing Psychologist Podcast 436. Engaging and Retaining Your Team Members w/ Shelli Warren
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Apr 25, 2024 Join Shelli Warren, a distinguished women's leadership advisor and former Fortune 50 project manager, as she shares insights on team engagement and retention. She discusses her transition from corporate life to entrepreneurship, emphasizing the importance of profit centers in business. Shelli offers practical strategies to make clients feel valued and highlights the significance of viewing staff as team members. She explores how to reduce turnover by leveraging team strengths and addresses common leadership struggles in mental health practices, promoting a culture of open communication.
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Leaving Corporate To Follow Purpose
- Shelli left Procter & Gamble at 52 after building a successful side hustle and volunteer work that she preferred.
- She then built a coaching business, joined a U.S. brand, and eventually bought back her profit center to relaunch independently.
Treat Revenue Streams As Profit Centers
- Identify distinct profit centers by tracing each revenue stream and its drivers.
- Assign leaders to profit centers to monitor data, costs, and team development.
Admin Is A Profit Driver
- In a practice profit centers include referral sources and internal functions like admin.
- Admin work (billing, scheduling) directly impacts profit and must be taught to think in business terms.