

Gary Chapman (Author of The 5 Love Languages)
10 snips Dec 27, 2023
Gary Chapman, author of The 5 Love Languages, discusses the popularity of his book franchise, the importance of appreciation in the workplace, and the impact of Christians showing appreciation. He emphasizes the significance of treating others as if they were Jesus himself.
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Appreciation Drives Retention And Performance
- Feeling appreciated strongly predicts job retention and productivity.
- Chapman cites research showing low appreciation drives people to leave jobs more than pay does.
Appreciation Is Personal, Not Programmatic
- Appreciation differs from recognition by focusing on the person, not just behavior or tenure.
- Recognition usually comes top-down while appreciation can come from anyone and is individualized.
Be Specific And Tailored When Appreciating
- Speak coworkers' appreciation dialects: praise accomplishments, affirm character, and note personality traits.
- Be specific in words of affirmation and tailor gifts and acts of service to what the person values.