In this episode, Tom sits down with Taylor, a general contractor from Casa Grande, Arizona, who’s on a mission to become an absentee owner of his business. With impressive growth projections and a plan to eliminate debt by the end of the year, Taylor opens up about the struggles that come with being the bottleneck in his company. Together, Tom and Taylor dive deep into the importance of systems, scorecards, leadership, and the mindset shifts needed to build a business that can run without you.

In this episode, they discuss:

[00:24] – Taylor’s background, current business structure, and revenue growth
[01:33] – Tracking sales and profitability in Q1 and forecasting for 2025
[04:14] – Understanding gross profit and net profit goals
[05:30] – Identifying the biggest bottleneck in Taylor's business—himself
[07:59] – The role of trust and letting go in leadership
[11:18] – System issues vs. people issues: how to create and refine internal processes
[17:02] – Training and development: empowering your team to own their roles
[22:53] – Weekly "rally point" meetings and their impact on efficiency and profit
[25:57] – The power of using scorecards to track performance and make data-driven decisions
[34:59] – Leading with vulnerability and communicating your vision to the team
[39:19] – Creating a culture of accountability and ownership
[43:32] – How financial stress influences control issues and the path to becoming debt-free
[47:44] – The math behind paying off $200k in debt by adding a few high-margin projects
[51:00] – Shifting roles within the team: evaluating sales capacity and strategy
[58:08] – Rallying the team around a shared financial goal
[01:02:32] – Taylor's timeline to move and manage the business remotely
[01:05:33] – Residential vs. commercial focus: letting data guide future strategy
[01:09:05] – Final thoughts on staying focused, taking action, and empowering the team

Resources:

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