223 Conscious Communications: Entrepreneur and Author Mary Shores on the Power of Words for Profit

Mary Shores put a multiplier on her business growth when she discovered the power of words to plant the seeds of positive outcome. Author of Conscious Communications, Mary credits her "Do Not Say" list with rapid growth for her collections agency to a $40 million business, and shares practical tips you can implement right away in how you and your team members speak that spell the difference between profit and loss.